Shipping Terms

At Mystical Gemstone, we are committed to providing you with the best possible shopping experience. This Shipping Terms page outlines how we handle the shipment of your treasured jewelry and gemstone items.

Order Processing

Orders are typically processed within [X] business days from the date of purchase. Our team takes great care to ensure your items are selected, inspected, and packaged with precision.

Shipping Methods

We offer a range of shipping options to suit your needs:

  1. Standard Shipping: This is our most economical option. It usually takes between [X] to [Y] business days for delivery.

  2. Express Shipping: For those who want their treasures sooner, we offer an expedited option. Expect your items within [X] business days.

  3. International Shipping: We cater to customers worldwide. Shipping times vary depending on the destination, typically ranging from [X] to [Y] business days.

Please note that shipping times may vary based on your location, custom clearance procedures, and other external factors.

Shipping Costs

Shipping costs are calculated based on your location, the selected shipping method, and the weight of your order. You can find the exact shipping cost at the checkout before making your payment.

Tracking Your Shipment

For your peace of mind, we provide order tracking for all shipments. Once your order is dispatched, you will receive an email with tracking information. You can monitor the progress of your delivery in real time.

Delays and Issues

While we make every effort to ensure timely delivery, occasionally, delays may occur due to factors beyond our control. In such cases, we will work diligently to resolve any issues and provide you with updates on your shipment.

Delivery Address

It's crucial to provide accurate and complete shipping details to ensure a smooth delivery process. Please double-check your delivery address when placing an order. If there are any discrepancies, contact us immediately.

Signature Requirements

For security purposes, some high-value items may require a signature upon delivery. This ensures your precious jewelry reaches you safely.

Returns and Refunds

If you encounter any issues with your shipment, please refer to our [Return Policy](link to return policy page) for detailed information on how to initiate a return or request a refund.

At Mystical Gemstone, we are dedicated to providing a seamless shipping experience. If you have any questions or require assistance.